The most important place for your employees to be is not at their desks, nor is it the lab or conference room. It’s wherever they can engage in the maximum number of conversations.
This isn’t a new idea. In 1984, MIT researchers found that workplace interactions drive employee performance. The more conversations people have, the more new ideas they get. Their research is so compelling that Steve Jobs designed his Pixar office to maximize these chance interactions. Yet three decades later, companies still struggle to make this concept a workplace reality.